Maintain-IT (MSP) Information
HERE'S THE SECRET - MANAGED TECHNOLOGY SERVES.
It's not just about monitoring - that only lets you know something is wrong.
It's not just about remote access - that only lets you react to a problem.
It's about a proactive, best practices approach to keep your computer systems running smoothly.
SBBS understands the needs and challenges of small and medium size businesses and that no two are alike. While you might have fewer available technical resources at your disposal, we understand that your needs
and challenges are just as complex and diverse as larger businesses. That is why SBBS's Maintain-IT Managed Services offers you configurable, affordable options at predictable prices to match any business size or budget.
Managed Services is the next evolution in computer systems management. The scenario of calling and waiting for the "computer guy" is eliminated. Potential issues and problems are prevented.
Computers stay working and people remain productive. When problems occur, SBBS technician's have unattended remote access to your workstation(s) allowing technicians to access your workstation(s) to resolve the issue(s) without delay.
What Is Maintain-IT?
SBBS's Maintain-IT acts as your internal IT department to provide routine computer system maintenance for your workstations regardless of their location using your world-class monitoring and remote support software.
With Maintain-IT from SBBS, we take responsibility for all computer-related issues by providing a single point of contact and accountability for all hardware, software, and computer-related services. Every aspect of your company network is managed through our
world-class moniotiring and remote support software.
Why Do You Need Maintain-IT?
We find that our clients save money by proactively maintaining their computer systems instead of paying us to bring their computers back from a critical situation. Proactive maintenance combined with industry best practices minimizes cost, downtime and keeps employees productive.
Maintain-IT also gives your employees direct access to our helpdesk where technicians solve up to 70% of all technical support issues remotely! Our quick response coupled with a comprehensive maintenance plan will dramatically improve the reliability of your computer systems and reduce your overall investment in computer-related services.
What's Included?
SBBS understands your frustration at slow and unreliable computers and has developed a comprehensive solution to keep them secure and running smoothly. SBBS will keep your servers, workstations, laptops, and event remote systems optimized by performing daily, weekly, and monthly maintenance. This service includes:
To meet your technology needs SBBS offers six (6) different Maintain-IT plans. For a complete list of Maintain-IT offerings click here.
How Does Maintain-IT Work?
Maintain-IT is delivered by installing a small application on each computer in your home or office. The application will connect securely over the internet back to our host server. The application provides SBBS's support representatives with the ability to monitor all of your computer systems, perform routine system maintenance and to deliver technical support remotely regardless of the workstations location (Internet connection required).